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Supervisors Safety Brief |
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Teach Your Workers How To Be Safe Every Day |
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Coaching Your Team |
| There are many ways we,
as a company, can communicate with employees:
training classes, new employee orientation, booklets, videos,
posters. But one of the most effective means is the one-on-one talk
or informal small group talks you have with your workers.
During these sessions you have the opportunity to communicate team
values, goals and safety concerns in a non-formal, friendly setting.
Whether during breaks or on the job, your opinions and attitudes
will shape your worker’s behaviors. You may be surprised how many times during the day you talk to those on
your team. They are your team
and you are the coach.
A good coach will
Encouraging: Everyone has a tough day now and then. Your workers want to know that you understand this and are willing to help them get to the end of these occasional difficult days. Encourage even those that seem to be having no problems on the job. A pat on the back goes a long way in establishing a good employee-supervisor relationship. |
Listen:
The best way to understand what is really happening to your people
is to listen to them not only when they talk to you but also when they
talk to others. Train: Just as a
General ensures that his troops have the best preparation before going
into battle, you as a supervisor must be satisfied that every worker has
the knowledge and skills to successfully complete assigned jobs – take
time to provide immediate instruction if you see one of your team members
having task-related problems. Set Standards: Your
actions and words must match.
Realize that you are being watched every minute by your team. If you communicate a rule and then do not enforce it or
correct violations, you are setting up your team to fail. Evaluate: Only you, as a supervisor can provide the “oil” to
keep you team running smoothly.
Watch how your team works both as individuals and as a team. Ask yourself, “What can be done to make their jobs easier
and more efficient?” Improve: Look for small changes that you can make to improve your team’s performance. Avoid major changes, these tend to cause confusion and a long re-adjustment period. Discuss proposed changes with your team so they know the purpose and expectations… and listen to their views. |